PCC Expands Customer Service Team

BALTIMORE — Princeton Chemical Company (PCC) hires Amanda Ruth for its Join.It.Adhesive customer-service team.

Ruth will be responsible for helping to maintain a high level of satisfaction, respond to inquiries, and assist in fulfilling the needs of current and potential customers.

Ruth holds more than 12 years of experience providing customer care, servicing customer needs and assisting with shipping operations. She holds a bachelor’s degree from DeVry University in business management.

Kevin Cole, Princeton sales and marketing manage, says with the strong and prolonged growth of PCC, increasing the company’s level of customer service makes sense from a logistics standpoint, as well as reaffirming the company’s commitment to fabricators.

“With her extensive service background, Amanda is already proving her value and enhancing customer satisfaction,” Cole says.

Ruth works out of PCC’s factory and warehouse facility and can be reached by calling 667-230-0021 or at service@princetonchemco.com.