Metrics and More for Rockheads
MINNEAPOLIS – A record number of Rockheads Group members got a large helping of best practices and benchmarks here during the Fall 2018 Summit of the surfacing-entrepreneurs group late last month.
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An all-time-high attendance of of nearly 100 members representing 45 companies convened at Inspiration Design Center (IDC) in Minneapolis on Aug. 29, and found the member company opening its doors for a no-holds-barred plunge into their operations, strategies and key performance indicators.
As part of the event, members sat in on interactive sessions with IDC’s human resources, finance, fabrication, installation, sales and marketing departments. The IDC team presented best-practice techniques and challenged attendees to recommend improvements and share their own best practices.
“Having my fellow Rockhead members provide completely open feedback on how our company runs will be fundamental for our growth and development,” noted Jon Ryan, IDC’s owner. “It’s not every day you get an opportunity to have best-in-the-industry experts analyzing your business and offering honest, trustworthy support to you and your management team.”
As part of the event, Rockhead members were also able to engage with key Group suppliers, including Braxton Bragg, Laser Products Industries, GranQuartz, Cosentino, MSI, Baca Systems and Marqet Group.
“We appreciate the opportunity to spend time with our customers during a hands-on event because it gives us great feedback on what their needs are and how they’re using our system,” said Kevin Yeh from Laser Products Industries.
Following the event, participating companies were given the results of the financial benchmark report exclusively produced by the Rockhead Group to use in analyzing their own performance metrics. The Rockhead Benchmark report is conducted yearly, and members voluntarily and confidentially share their financial statements to identify areas of improvement against fellow members. The summary of the report is available to Rockhead Members only and shared through a Rockheads website portal within www.Rockheadsusa.com.
“Rockheads Group continues to gain momentum in the industry and we are proud of what we are offering our members,” said Jon Kaplan, managing partner of the Rockheads Group. “This event was particularly important to all of us since we just concluded our annual benchmark report and it gave us an opportunity to review national financial standards against different areas of Inspiration’s operation.”
