MIA Customer Forms Free For Members
CLEVELAND – Customer-based documents are now available online at no charge to members of the Marble Institute of America (MIA).
The Customer & Sales Forms toolkit has been added to the Members’ Area of the MIA website, offering a collection of 90 forms and other documents covering eight major areas:
- Pre-Sale Documents;
- Contracts / Terms of Business / Proposals;
- Pre-Installation & Installation Documents;
- Post-Installation Correspondence;
- Problem Resolution;
- Restoration and Maintenance;
- Slab Forms & Agreements; and
- Flooring Installation Documents.
The Customer & Sales Forms toolkit is the second of six toolkits from the MIA Management Toolkit series that will be added to the website over the next 10 months. The series provides customizable documents that assist business owners in improving and streamlining business operations.
“Over the next several months, MIA members will see more and more resources that in the past would have been only available for purchase, added to the Members’ Area of the MIA website at no extra cost,” said Jeff Handley, MIA Membership Services Manager. “Our goal for the Members’ Area is to make it the one-stop shop for stone-industry technical and business resources.”
“This toolkit is the most requested of the six in the series,” added Mike Loflin, MIA industry research & information manager. “Its 90 forms cover nearly all aspects of today’s natural-stone business.”
The forms are also available in a printed, binder format from the MIA bookstore.
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